Full payment is due within 24 hours of receiving your invoice to confirm your spot. Preferred method of payment is e-transfer to hello@graymae.com.

Credit card payment option available upon request for a 3% fee, please advise when ordering.

If payment is not received, the order will not be fulfilled. No refunds will be given on cancellations made 1 - 4 days prior to your order date.

If we are unable to deliver or you are unable to pickup due to weather conditions, you may reschedule your delivery/pickup. Unfortunately we cannot offer a refund in unforeseen circumstances as ingredients have already been purchased.

The delivery address given at time of order cannot be changed once our route has been established for that given day. You must provide at least 48 hours notice for any change of address/location.

You will receive two texts from the driver, one when they are headed your way and a second when your order has been delivered.

We can accommodate delivery locally within Headingley and St. Francois Xavier as well as city-wide within Winnipeg.

Delivery fee: Free local deliveries within Headingley and $10 city-wide..

Pickup is on Dodds Road in Headingley.

Brunch boxes are available for pickup and delivery no earlier than 9:00am.

If you require a specific time window for your delivery, please contact us and we will do our best to accommodate.

Accepting orders below $300 Friday - Sunday (some Thursdays) and above $300, 7 days a week, subject to availability. More availability for small orders will be available in December.

Weekend order deadline is Thursday at 9 am.

Corporate and event orders available 7 days a week dependant on availability.

Please provide 1-2 weeks notice for all large bulk orders.